Privacy Policy

At ASTRORAMYA, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, share, and safeguard your personal information. By using our website and services, you agree to the practices described in this policy.

1. Information We Collect

We collect personal information that you provide to us when you use our website or services. This includes, but is not limited to:

• Personal Details: Name, email address, phone number, postal address, and other contact information.
• Payment Information: Credit/debit card details, billing address, and transaction history.
• Service-Related Information: Date of birth, time of birth, place of birth, and other astrological details relevant to the services you request.
• Website Usage Data: Information about your interactions with our website, including IP address, browser type, pages visited, and referral sources.

2. How We Use Your Information

We use the information we collect for the following purposes:

• Service Delivery: To provide you with the Vedic astrology consultations and reports that you request.
• Customer Support: To respond to your inquiries, process bookings, and provide customer service.
• Payment Processing: To securely process your payments and manage billing.
• Personalization: To tailor our services to your specific needs and preferences.
• Communication: To send you updates, newsletters, promotional materials, and other information related to our services.
• Website Improvement: To analyze website usage and improve the functionality and user experience of our website.

3. Sharing Your Information

We respect your privacy and will not share your personal information with third parties, except in the following circumstances:

• Service Providers: We may share your information with trusted third-party service providers who assist us in delivering our services, such as payment processors, IT service providers, and customer support platforms. These providers are contractually obligated to protect your information and use it solely for the purposes of providing services to us.
• Legal Obligations: We may disclose your personal information if required by law, court order, or government regulation, or if such disclosure is necessary to protect the rights, property, or safety of ASTRORAMYA, our customers, or others.
• Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our business, your personal information may be transferred to the new owner as part of the transaction.

4. Security of Your Information

We take the security of your personal information seriously and implement appropriate technical and organizational measures to safeguard it against unauthorized access, loss, or misuse. These measures include:

• Encryption: We use encryption technology to protect your personal and payment information during transmission.
• Access Controls: Access to your personal information is restricted to authorized personnel who need it to perform their job duties.
• Data Retention: We retain your personal information only as long as necessary to fulfill the purposes for which it was collected or as required by law.

5. Your Rights

You have the following rights regarding your personal information:

• Access: You have the right to request access to the personal information we hold about you.
• Correction: You have the right to request that we correct any inaccuracies in your personal information.
• Deletion: You have the right to request that we delete your personal information, subject to certain legal obligations.
• Opt-Out: You have the right to opt out of receiving marketing communications from us at any time.

To exercise any of these rights, please contact us at astroramya1@gmail.com or call us at +91 9724001155.

6. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and personalize content. You can manage your cookie preferences through your browser settings.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. We encourage you to review the privacy policies of any third-party sites you visit.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any changes will be posted on this page, and your continued use of our website and services constitutes your acceptance of the updated policy.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

ASTRORAMYA
B-2, 3rd Floor, Galaxy Bazaar, Sunrise Park Road, Ahmedabad, Gujarat 380052, India
Email: astroramya1@gmail.com
Phone: astroramya1@gmail.com